Lightroom CC 2018: Constant crashes macOS 10.13.2 high Siera

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
Adjusting most simple things like, cropping and exposure is almost impossible...all the tools respond extremely slow. Sometimes I have to wait for more then a minute for a crop to work. It is impossible to work with it. In the last few days I have tried whatever I could think of to solve the problem. But unfortunately this is terrible. I simply can not use it. I really hope this can be fixed soon otherwise I would like to cancel my purchase.
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Parisa

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Posted 6 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What does the crash report say in it?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you syncing a lot of images currently?
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Parisa

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Thank you for your comment Jeffery. Yes indeed a lot of images but the problem seems to be solved. It was a Graphic Card issue. 
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Venkatesh Penjuri, Official Rep

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Hi Parisa,

Is this happening after upgrading to 10.13.2 or was Lr crashing on previous OS versions(10.13.1 or before) too? What camera files are you working on?

Thanks,
Venkatesh
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Parisa

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Hi Venkatesh, thank you for your comment. This is the first time I am working with LR. But the problem seems to be solved. It was a Graphic Card issue.
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Jennifer DeBarros

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What was the graphic card issue? I am having the exact same problem in LR right now.
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Johan Elzenga, Champion

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Go to Preferences - Performance and turn off 'Use Graphics Processor'.