Consistent BSOD when using Healing brush

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  • Updated 2 years ago
Getting BSODs whenever I use Healing brush in PS CC. Really at my wits end with this. Most everything else works just fine!

Help / suggestions appreciated. Thanks!

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Bug check string = BAD POOL HEADER, SYSTEM SERVICE EXCEPTION, IRQL NOT LESS OR EQUAL

Card = NVidia 9600GT

1. I've unchecked use of Nvidia card in PS

2. I've moved sniffer.exe as asked in some other threads

Before people repeat obvious stuff, may I say that:

1. Drivers are all latest

2. Win 10 is all updated

3. HDD has plenty of space, and tested with multiple tools

4. Memory has been tested with 8 passes of Memtest

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zehawk

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  • extremely irritated

Posted 2 years ago

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Chris Cox

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A BSOD cannot be caused by an application.
It can only be caused by a bug in the OS, a bug in a low level driver, or defective hardware.

Can you provide the rest of the data from the BSOD to isolate which driver or component is failing in your system?
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zehawk

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Dear Chris, Thanks for the reply. Please let me know what info could be useful. I can upload the dump-files, there are about 8 or 9. Or I can show screenshots from BlueScreenViewer. 
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Chris Cox

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The screenshot would help.
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zehawk

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Please see if this view is useful. All BSODs are when using PS except the driver verifier one.

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Chris Cox

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You have several different errors recorded.  Most are kernel related, not tied to specific hardware.
That sounds like a problem with RAM, the CPU, or motherboard.
(Edited)
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Steve Sprengel, Champion

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Is this a custom built system?  Does the MB have overclocking capabilities? 

A common cause for this specific bugcheck is overclocking memory beyond what it can handle. 

Can you provide screenshots of the SPD and Memory tabs from CPU-Z?


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zehawk

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Dear Steve, thanks for the reply. Here are the answers:

1. Yes, custom built by me
2. Yes MB has overclocking capabilities, not used. Everything is at stock.

Further info: I heavily use Lr and play a lot of games on this rig, there are no crashes during either. Also, like I said in the first thread, I've run 8 passes of memtest successfully.

Screenshot from Speccy, hope that serves the same purpose as CPU-Z

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Chris Cox

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Crashes don't mean anything here.
You're getting a BSOD (aka kernel panic) which means an OS bug, a low level driver bug, or serious problems with hardware.  We just need to narrow down which part of your system is failing.
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Steve Sprengel, Champion

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Does it work ok if you have only the 2GB DIMM installed?

Does it work better if you allocate even more virtual memory?

I would think you'd want both DIMMs to be the same capacity and speed.