Lightroom Classic: Connecting to Dynamic Link server failed while importing videos

  • 3
  • Problem
  • Updated 3 weeks ago
  • (Edited)
I'm a new user to Lightroom CC Classic and am going through importing my photo and video library from a hard drive. When it gets to videos, it fails, both on mp4 and movs with the error message about "Connecting to Dynamic Link server failed. (1)".
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Peter Filias

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  • disappointed I am paying for this.

Posted 6 months ago

  • 3
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Sunil Bhaskaran, Official Rep

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Which operating system are you using?
On Windows, could you please try ending the dynamic link manager process?

1. Close Lightroom.
2. Press Ctrl + Alt + Delete > Start Task Manager > Process.
3. Select Dynamic Link Manager > End Process.
4. Start Lightroom.

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Peter Filias

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Windows 10, version 1709 Build 16299.309).

Doing what you suggested now.
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Erica Cave Burns

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Did this work? I am getting the same error message but on a MAC
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I have this same issue on iMac. Very annoying and potentially disastrous if my work video files are being imported sporadically/unreliably. I have to eject the card, reinsert memory card and do a second import to get the files. Fix now!
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Nathaniel Woosley

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I have this same issue, and have been encountering it for a little while. I had temporarily solved my problem a few weeks ago by removing the limits on the video cache memory (in preferences) but it was short lived, allowing me only one more import.
Digging through forums has shown this type of complication (with the video cache filling up and unable to be purged, the failure to connect to dynamic link server) has been an issue FOR YEARS now and still not fixed. I'm not asking for Lightroom to support full video editing, I just want to be able to import and catalog video files along with the photos, without worrying about whether some were missed or cannot be read, etc.
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Robert Howe

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Got the same problem...
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Josselin Cornou

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Same issue here aswell. Been happening for over a year. Unacceptable!
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Ramona Boston

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Same issue