Lightroom Classic: Connecting to Dynamic Link server failed while importing videos

I'm a new user to Lightroom CC Classic and am going through importing my photo and video library from a hard drive. When it gets to videos, it fails, both on mp4 and movs with the error message about "Connecting to Dynamic Link server failed. (1)".

Peter Filias

11 Posts
3 Reply Likes
disappointed I am paying for this.

Posted 4 months ago

4 months ago

Sunil Bhaskaran, Official Rep

319 Posts
110 Reply Likes

Peter,
Which operating system are you using?
On Windows, could you please try ending the dynamic link manager process?

1. Close Lightroom.
2. Press Ctrl + Alt + Delete > Start Task Manager > Process.
3. Select Dynamic Link Manager > End Process.
4. Start Lightroom.

Thanks,
Sunil