Lightroom Classic: Connecting to Dynamic Link server failed while importing videos

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  • Problem
  • Updated 2 weeks ago
  • (Edited)
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I'm a new user to Lightroom CC Classic and am going through importing my photo and video library from a hard drive. When it gets to videos, it fails, both on mp4 and movs with the error message about "Connecting to Dynamic Link server failed. (1)".
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Peter Filias

  • 11 Posts
  • 3 Reply Likes
  • disappointed I am paying for this.

Posted 2 weeks ago

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2 weeks ago
Photo of Sunil Bhaskaran

Sunil Bhaskaran, Official Rep

  • 277 Posts
  • 87 Reply Likes
Peter,
Which operating system are you using?
On Windows, could you please try ending the dynamic link manager process?

1. Close Lightroom.
2. Press Ctrl + Alt + Delete > Start Task Manager > Process.
3. Select Dynamic Link Manager > End Process.
4. Start Lightroom.

Thanks,
Sunil
2 weeks ago
Photo of Peter Filias

Peter Filias

  • 11 Posts
  • 3 Reply Likes
Windows 10, version 1709 Build 16299.309).

Doing what you suggested now.
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