Confusing message in purchase confirmation email

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  • Problem
  • Updated 9 months ago
In the confirmation email I received when I purchased Premiere Elements + Photoshop Elements a few days ago, I got the following instructions. I have obscured the actual serial numbers:

Thank you for your purchase of downloadable Adobe products.
For your records, we have included your serial numbers below.

Adobe Photoshop Elements 2018 & Premiere Elements 2018 (Windows,EN)
9999-9999-9999-9999-9999-9999
Adobe Photoshop Elements 2018 & Premiere Elements 2018 (Windows,EN)
9999-9999-9999-9999-9999-9999

I think the two items above should NOT have the same name. One of the serial numbers works only for Photoshop Elements and the other only works for Premiere Elements.  I had to choose one at random,and Murphy dictated that I got it wrong the first time.

Not a biggie, but maybe this should receive some attention.
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Chris Gage

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Posted 9 months ago

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