Photoshop: not getting extended with cloud license

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  • Updated 6 years ago
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Adobe have an advertising box on photoshop product pages saying that one can get Photoshop extended by signing up to the cloud subscription service. I signed up, but only get Photoshop standard.

Am I missing something? Is it because I'm on a student plan, or is no-one getting extended - or am I midunderstanding the ads. What do I have to do to get Photoshop extended on the cloud, is it possible?
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David Taylor

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Posted 6 years ago

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Chris Cox

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If you licensed Photoshop with a cloud license, then you should have Photoshop Extended.

If you licensed it with an older, standard license, then you need to deactivate and use the cloud license.
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David Taylor

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Hi Chris, Thanks for the prompt support.

It's CS6 cloud that I have. It might be Extended, now that I look at it, but the 3d menu is greyed out.

I have a macbook 2,1 (2.0 core 2 duo) running Mac OS X 10.6.8 with just 1GB RAM at 667 Mg. Does that cut it or do I lack the specifications to run 3d?
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Chris Cox

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If you see the 3D menu at all, then it is Extended.

But the 3D menu will be grayed out if your GPU does not meet the minimum requirements, or returns errors, or crashes during use.

That little RAM probably doesn't leave anything for the integrated GPU (which needs 512 Meg VRAM to use 3D).

Also, Apple has had driver problems with some of the MacBooks, so you could have encountered an error or crash with the GPU.