Computer shuts off.

  • 1
  • Problem
  • Updated 7 years ago
Since updating to Lion Photoshop is displaying strange behavior. The latest issue is with Merge to HDR. I select the images to process. I click the OK button. The process begins, then the computer shuts off. The program does not crash, it is as if the power cord has been pulled. I have to press the power button to turn the computer back on. I am running the software on a 27" iMac with 16gb of ram.
Photo of Frank Petro

Frank Petro

  • 1 Post
  • 0 Reply Likes
  • Frustrated, I have work to do

Posted 7 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
IF the computer shuts off, you're most likely looking at bad RAM, bad motherboard, bad power supply, or other defective hardware component.

If you installed third party RAM, take it out and put the Apple supplied RAM back in to see if the problem goes away.

If that doesn't solve it, then you need to take the computer in for service to figure out which component is bad and get that component replaced.