ELEMENTS 12: Computer not booting up after last update

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
After latest round of microsoft updates, laptop would even boot all the way up. The system is 8.1. Photoshop essential #12 was working before updates. Removed updates and photoshop, Computer is fine. With just updates, computer is fine. 33 updates, not going to load each and find out which one or more is problem. Solution please!!!!!
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Sharon Alderman

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  • frustrated

Posted 4 years ago

  • 1
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Chris Cox

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I think you mean Elements.
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Sharon Alderman

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Yes you are correct. So the solution is?
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Sharon Alderman

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Is this how you treat customers. The name of the product was at the top of the first message.
And still no reply other than Oh I think you mean something else. You sound like an internet troll that harps on misspellings or grammar instead of the actual message.
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Chris Cox

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The name is there because I put it there after verifying which product you meant, same for the product tag. Originally, you did not include that information.

I don't help on too many Elements issues, because I know the full version of Photoshop much better than I know Elements. So we're waiting for the Elements team to respond to your question/issue (which doesn't really make sense to me).
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Sharon Alderman

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Still Waiting.
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Sharon Alderman

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and still waiting
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Sharon Alderman

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and still waiting
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Sharon Alderman

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and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting and still waiting. I guess adobe only worried about taking your money and not helping out if you have problems with software.