Lightroom: BSOD when running LR4

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  • Problem
  • Updated 6 years ago
  • (Edited)
Computer crashes (BSOD with stop code 124) ONLY when running LR4. Windows 7 Professional x64 Service Pack 1. AMD Phenom II X4 970. 8 MB RAM, Corsair DDR3 667 MHz. All drivers up to date. Same plugins used with LR3 (which doesn't crash).
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John Stanfield

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Posted 6 years ago

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Chris Cox

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Official Response
A BSOD means a driver bug or a hardware fault, and cannot be caused directly by an application. (indirectly, the application calls the driver code with the bug)

When you get the BSOD, does it say which module caused the error?

And the most likely cause is the video card and it's driver. Did you update the driver from the GPU maker's web site (good) or Microsoft (not good)?