ELEMENTS 12 gone after system restore

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  • Updated 5 years ago
  • (Edited)
I was having a problem with my computer and tried a system restore, when I did this my copy of Elements 12 disappeared from my computer, tried going back to original setting and its still not there.. Can anyone help me!!!!!!!!
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John Coubrough

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Posted 5 years ago

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Chris Cox

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Just reinstall it, and re-enter your serial number to activate.
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John Coubrough

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Chris thanks for reply, regrettably I can't do that as I don't have the cd, my download came straight from the Adobe website. So that's the main problem. Could I get a cd from Adobe ?
John
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Chris Cox

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No, just download it and install.
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John Coubrough

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Chris I take it this number is required for my earlier reply to you. SJ7R7J
John
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Chris Cox

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No, I have no idea what that is.

You will need your serial number to reinstall the software. You can get that from the box you bought, or from your AdobeID registrations (assuming you registered the software).
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John Coubrough

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Chris thank you getting it downloaded now

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