computer black screens when transform scaling an image

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  • Problem
  • Updated 3 months ago
When resizing an image, transforming a layer, or scaling generally large dimension ones, towards the end of the transformation my entire screen will go black and then the photoshop file will be corrupt upon reboot.

computer specs:
gpu: msi geforce rtx 2080 ventus 8g
cpu: amd ryzen threadripper 2950x 16 core
memory: 128gb ddr4 3000mhz
motherboard: msi x399 sli plus
hdd: 1-m2. pcie 500gb 3500mb/s read/write
2-m2. pcie 1tb 3500mb/s read/write  
3-2tb internal hdd
4-6tb external seagate
5-4tb external wd
6-2tb external seagate
7-1tb external wd

Photo of Alex Ferraro

Alex Ferraro

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  • frustrated

Posted 3 months ago

  • 1
Photo of PECourtejoie

PECourtejoie, Champion

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Hello, which photoshop version? 21.1.1?