Elements 12: Can't install on Windows 8.1

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  • Problem
  • Updated 3 years ago
  • (Edited)
I bought Elements 12 a couple of days ago and I haven't been able to install it on Windows 8.1, try as I might. I'm a software professional and am not baffled by technology. PLEASE HELP ME. I just uninstalled Elements 12 after failing to license my 'trial' version, rebooted, and am reinstalling it. It has been spinning for hours saying 'installing required shared technologies'. Last time it did this I waited overnight and finally rebooted, and ended up with a 'trial' version. Please prove that someone actually reads these emails - I paid $74.00 + for this - not a 99 cent app - and I have wasted HOURS. Please. harrymgilbert@yahoo.com
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harry gilbert

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  • confused

Posted 5 years ago

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Tom HORTON

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I can't install Adobe Premiere Elements either on Windows 7 or Windows 8.1. Installation runs for several minutes then announces that it has encountered an error an promptly backs out. Help! Help!
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m juhl

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Mine installed and displays but the interface is so small that I cannot work...WHY IS ADOBE TAKING OUR MONEY FOR ELEMENTS 12 WHEN IT DOENST WORK. THIS IS AN OUTRAGE. IN ADDITION TECH SUPPORT PASSED MY OFF TO FORUMS BECAUSE THEY HAD NO HELP FOR ME. GO FIGURE!!!!!!!!
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Chris Cox

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This is a great conversation that's unrelated to the topic you posted on, so I created a new conversation to continue the discussion.

Please reference the new conversation here: ELEMENTS 12 UI small on my high resolution display