Bridge: Colour-Sync via Bridge not possible with win-username containing german "umlauts"

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  • Updated 7 years ago
  • (Edited)
Massive problem with win-username containing "umlauts" (german special characters like ö ä ü ): if you define and save your own colour-settings for example in photoshop you are not able to load them in bridge for syncing the apps, because bridge is not able to open the folder (error message). big problem, but maybe easy to solve by the programmers?
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mark-steffen göwecke

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  • frustrated

Posted 7 years ago

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mark-steffen göwecke

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by the way: same problem with the sitegrinder-plug-in of medialab. it's using the "save-for-web-plug-in" and this is also not working with an windows-account containing "umlauts".
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Brett N, Official Rep

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Can you provide a screen shot of the error? What platform and version are you on?

What precisely are you doing when the error appears? Going to Edit>Creative Suite Color Settings?