Photoshop: Color picker not working when trying to select a color from another app.

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  • Question
  • Updated 4 years ago
  • (Edited)
Color picks only gray scale.
Photo of dewey northington

dewey northington

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Posted 4 years ago

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Photo of TinaC

TinaC, Tier 3 support engineer

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What version of Photoshop, and what version of your OS?
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PECourtejoie, Champion

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Hello, are you sure that you did not have a layer mask targeted in Photoshop, or that the document is not greyscale?
(Check the title bar/tab of the document, you should not see "layer mask/8" or "gray/8")