Photoshop: Color swatches not working

  • 1
  • Problem
  • Updated 2 weeks ago
  • (Edited)
Won't allow me to add colors to my swatches panel or design
Photo of Administrator Milbrook

Administrator Milbrook

  • 2 Posts
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Julie Stiltner

Julie Stiltner

  • 95 Posts
  • 16 Reply Likes
Is the color you want to add set as your foreground color?  
Photo of David

David, Official Rep

  • 2982 Posts
  • 449 Reply Likes
What's happening when you try to add colors?  How are you adding colors?  Are you having this problem with Photoshop or with Photoshop Elements?

Thanks,
David
Photo of Administrator Milbrook

Administrator Milbrook

  • 2 Posts
  • 0 Reply Likes
Where the color swatches are supposed to be listed it states that something went wrong initializing Creative Clouds libraries. When I try to add a new color swatch, a "waiting for libraries" progress bar pops up but nothing happens
Photo of David

David, Official Rep

  • 2982 Posts
  • 449 Reply Likes
Howdy,

Try logging out of the Creative Cloud app and then back in.  Also, make sure that you have a good internet connection and that the Creative Cloud app is updated.

David