PHOTOSHOP CC 2015 - color selecting leads to "could not complete your request because of a program error"

  • 2
  • Problem
  • Updated 2 years ago
  • (Edited)
Specs:
Photoshop CC 2015.1.2
W10 (64)
Geforce630M / IntelHD4000

If I:
-color pick (with alt)
-swap alt color (x)
-use the color selector widget (alt+shift+rmb)

I get the "could not complete your request because of a program error"

PSErrorLog:
"2016:01:28 15:09:30 : ..\..\sources\USheet.cpp : 461 : REQUIRE failed"

Disabling "use graphics processor" made the problem dissapear once, but now the problem persist, with or without the use of graphics processor...
This is a fresh install of windows 10, but previous installation worked without any problem on the same system.
Photo of Zafio

Zafio

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Zafio

Zafio

  • 3 Posts
  • 0 Reply Likes
Deleting "Adobe Photoshop CC 2015 Prefs.psp" worked.