Bridge: Collections dropping some images after reboot

  • 2
  • Problem
  • Updated 6 years ago
  • (Edited)
I really like the collections feature, but in my new computer (i7 Quad hyper thread, Win7 Pro 64 bit), many images that i put into a collection doe not stay there. After a reboot, they are gone. Why is that?
Photo of Henry Aldridge

Henry Aldridge

  • 8 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Hi Henry, are you referring to Lightroom, Bridge or Elements Organizer?
Photo of Henry Aldridge

Henry Aldridge

  • 8 Posts
  • 0 Reply Likes
I am referring to PS CS5 Bridge. i just got this new computer built in February and finding a few quirks in Win 7 Pro 64 bit OS. there are always some problems with any OS and you try to cope with it, but this has to be fixed. i love this capability.
I have 4 internal hard drives with one i plan to mirror all of my images. Eventually having one steady location for this collections referencing.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Hi Henry, is Bridge up-to-date?

Choose 'Help > Updates...' from Bridge to ensure you have the latest updates.
Photo of Henry Aldridge

Henry Aldridge

  • 8 Posts
  • 0 Reply Likes
Yes. Vs. 4.0.4.2
Photo of Paul Riggott

Paul Riggott

  • 359 Posts
  • 143 Reply Likes
This can happen if there is an apostrophe in the path/filename. Check the actual collection file.
Photo of NickA

NickA

  • 3 Posts
  • 0 Reply Likes
Adobe Bridge CS5: Any file or folder that uses an apostrophe in its name can't be used in a Collection. After restarting Bridge, the Collection will not be able to locate the file again.

This reply was created from a merged topic originally titled
Adobe Bridge: Files in Collections Disappear due to Apostrophe in File Name or Path.
Photo of Henry Aldridge

Henry Aldridge

  • 8 Posts
  • 0 Reply Likes
That is not the problem. i think that it would be a rare bird that would put apostrophes in every file name. No, Adobe has a problem here, but it is irrelevant to me now since i went ahead and bought Lightroom 3. the collections are working, plus there are so many other collection capabilities.
Therefore, the conversation may continue for other knowledge base, but i can't say that i will need to be concerned any more. thanks!
Photo of NickA

NickA

  • 3 Posts
  • 0 Reply Likes
Apostrophes are definitely a problem, but perhaps not yours. In my case, the root folder in which many of my files are stored has an apostrophe. When Bridge tries to navigate to any file in that directory, it chokes on the apostrophe.

Open up a filelist file for a collection in your Bridge directory with text editor. Collection filelists are located here (in XP):

C:\Documents and Settings\%username%\Application Data\Adobe\Bridge CS5\Collections


You'll see that Collections are created using a simple XML format, and rely on navigating an easy-to-read path to the file.


<file uri='bridge:fs:file:///C:/Nick's%20Pix/Art/My%20Work/F24550.jpg'>


It'd be an absurdly easy change to make in the program, but I doubt we'll ever see it done. Meanwhile, I just renamed my root folder, and got my collections back. I'll just need to be careful of individual filenames in future.
Photo of John Myers

John Myers

  • 5 Posts
  • 0 Reply Likes
This bug was reported about 2 years ago

http://forums.adobe.com/message/3374043 see comment #19

- and according to the initial reports CS4 Collections did not have the bug - any apostrophes in the file paths were changed automatically to %27 in the .filelist just like blank spaces are converted to %20

In CS5 %20 is still working, but the apostrophe to %27 does not happen anymore - I am working off of an image server and can not change folder names - editing all of the .filelist files would make the great feature of Collections a chore

Please fix this Adobe!
Photo of Paul Riggott

Paul Riggott

  • 359 Posts
  • 143 Reply Likes
You could try this script to repair the collections...
http://www.scriptsrus.talktalk.net/Fi...
Photo of John Myers

John Myers

  • 5 Posts
  • 0 Reply Likes
Paul - this does work, but I am sure you agree that Adobe needs to fix the bug. In another post on the forum they say it is fixed in CS6 which is even more infuriating. At my workplace we all use images from a large server and sharing Collections could make things very easy - but I don't see anyone else here going to the trouble of using Collections if they always have to make sure files are not dropped and then use that script. Come on Adobe - throw us a bone!
Photo of Paul Riggott

Paul Riggott

  • 359 Posts
  • 143 Reply Likes
Yes it would be nice is this could be fixed. I only wrote that script to ease the problem whilst it was fixed but I doubt it will happen now CS6 is here. I hope the reported bugs in Bridge CS6 get fixed before CS7 comes out.
Photo of John Myers

John Myers

  • 5 Posts
  • 0 Reply Likes
Thanks Paul - does the script change any single apostrophe in the file paths to a quote for the fix or is there more to it?
Photo of Paul Riggott

Paul Riggott

  • 359 Posts
  • 143 Reply Likes
It just changes any apostrophe in the file path to %27 that's all it does.