Photoshop CC: Clone Stamp Tool (alt + click) not working properly.

  • 16
  • Problem
  • Updated 3 months ago
  • (Edited)
I recenty purchased Photoshop CC.
The stamp tool does not find Alt+click fast.
If I alt+click and move the cursor to stamp it, if I does it fast, it stamp some thing at the source point itself. + sign also doesnot move along with the mouse pointer.

I am bound to alt+click... wait for a sec... and then slowly move the tool..

This is so frustrating, I have to use it and it takes so much of time or else I will ruin my photographs and then ctrl+Z and then work slowly.... zzzzzz

I tried resetting my preferences, Updated my ATI/AMD graphics card drivers, No streaming in my browser in background. (These suggestions I got from adobe forum)

I dont understand how to work without stamp tool.

Please get this rectified... Please...
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Shashishekhar Keshri

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  • frustrated

Posted 5 years ago

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Stacey Fox

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me too VERY BIG problem for me. VERY big.
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Bill Meck

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our studio has the same problem we just purchased Photoshop CC and its like it misaligned with your source
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Umair Saleem

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Hi Guys,,I recently purchased photoshop cc and it worked ok to start with but after the recent update I have this serious issue with the clone stamp as well and its really interfering with my retouching work now. Did any of you manage to sort the issue out if yes, please advise how to rectify it, Thanks.
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Audrey Gottlieb

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Mine has NEVER worked, since the day I first subscribed. I thought it was some glitch and kept meaning to ask, but now it has reached epic proportion frustration. I see that everyone else posted this a year ago, and now it's March of 2015 and it STILL doesn't work. Please help me. Thank you.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using a wacom tablet?

What OS/version are you running on?
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Susan Brown

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I am trying to do my Daughter's wedding pictures and I too am having trouble with the clone stamp, it is working like a move tool! VERY annoying
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Marshalleq

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Me too, it appears to be wacom tablet, turning it off problem goes away.
(Edited)
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laden m

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same here, but only after the cc2017 update??
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Susan Mackenzie

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I am using a PC.The clone tool will not work for me either, 
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laden m

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today i went back to CC2015.5! the brush bugs are making CC2017 unusable.
sorry adobe!
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laden m

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OK, i take it all back. the problem persists also in cc2015.5 :(
It is probably really WACOM driver issue?
Anyone tried to contact WACOM regarding this issue?
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Cristen Gillespie

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And here I was using the clone stamp tool today without any issues, and I do use an Intuos4 with Art Pen. But on a Mac.  I wasn't trying to be a speed demon, either—I was working with a very irregular and limited source, so I was being fairly slow and careful.
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Beta Tester

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I have the same issue, I use Photoshop 2017 on Mac, with Intuos Pro...You can test the issue when using the clone stamp tool.  The ALT Click won't work at all... I raised this issue with Wacom back in July of 2016, but it was an issue way before that.

The only way I could get this to work was to uninstall the Wacom driver completely and rollback the driver to version 6.3.15-3

Wacom says this is a Adobe issue, but if the older driver works and the newer one breaks it, then it is clearly a Wacom issue...
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Jami Clayman

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THANK YOU.  I rolled back to a different Wacom driver and my tablet is now working. I use the CTH-490 Intuos tablet and I'm running the latest CC updates.  The driver that worked for me is _6.3.15-2
(Edited)
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Maria Elena Black

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could you please tell me how to roll back to a different driver?  I'm having the same problem.
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Jami Clayman

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Uninstall your current Wacom driver.. unplug Wacom Restart computer. Google the driver listed above. And download and older driver. Plug in wacom. Restart. And hopefully it will work!
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Beta Tester

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You can get all of the older drivers at https://support.wacom.asia/en/tablet-drivers 
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bill bane

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with the clone stamp, when I alt click, clone stamp works for a while, then stops! This is in Photoshop 17 with a mouse.
I have wacam 6.3.15-3 installed but have never plugged in my wacam. 
Gotta be one more Adobe Keystone cops developer screwup.
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grauenwölfe

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I agree with bill bane, there's more to this than Wacom. Clone Tool is fussy and difficult lately. I'm repeatedly having to press Option and re-click the source layer to remind it what layer it's supposed to be sampling from or it'll start sourcing random layers. In my case it likes to sample the Background layer, not exclusively, but a lot. It appears to get behavior issues after Photoshop's been running a while, like an hour to a couple of hours. It behaves fine when first opened making it harder to troubleshoot. Weird stuff and for the record, I don't have any Wacom software installed.

There's something universally screwy with modifiers, they just don't work reliably anymore. No idea if it's Apple or Adobe. I have a hunch but regardless Adobe apps seems incredibly susceptible and more affected than other software. It's really getting irritating.
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Dick Dougall

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Today is June 21, 2017 and I have been having this issue on one PC but not another - and no problem using CS6. I only use a mouse. It used to work perfectly. I find myself resorting to my old CS6 to avoid this garbage on CC2017.
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Beta Tester

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You can also try installing the white window work around plugin https://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html maybe this will help....
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Monica White

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Having this problem today. Work laptop, Photoshop CC. alt-click shows what I've sampled and I'm able to put the sample where I want it, but when I click to brush, nothing happens. 

I've isolated the image to its own file so there are no layer difficulties. After I sample, before I brush, I use keyboard shortcut ctrl-d to ensure there are no active selections. 

I've used this tool successfully in the past (so I know basically how it is supposed to function), but for some reason today it has decided to sh*t the bed. This is very frustrating and it's eating into my deadline.
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Cristen Gillespie

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I'm on a Mac and don't have a problem with the Clone Stamp tool and a Wacom Intuos 4, but just to bring up the obvious—your drivers are up to date and you've checked all the options in the Options bar to make sure nothing is preventing the Clone Stamp tool from performing as expected? You might also open your Clone Source panel just to be sure that's all set properly. Brushes often throw people because they've forgotten they have a blend mode  selected that won't give the desired results (if someone paid me for every time I missed that one. . . ), or they've not checked some feature in the brush they have selected that might be preventing it from working as expected.

If you're positive all your settings are correct, have you tried deleting preferences in case something has become corrupted? Your modifier key appears to be working since you can see what you've sampled, so it seems more likely that it's not an alt-key issue so much as a Clone Stamp tool issue. If everything is as it should be, apart from not cloning, if you tell us what versions of the OS and PS your using, maybe someone will come up with good troubleshooting steps for you, or join in with their own similar issue to help Adobe solve the problem.
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Isabelle P Langevin

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I'm on Mac and it just stop working too :-( how do we delete the preferences? Mac OS High Sierra Version 10.13.4 and adobe Photoshop CC 2015, this is a big problem for me if my clone stamp doesn't work, thanks for your help
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Cristen Gillespie

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You have a couple ways to delete preferences. One is to quit PS, then hold down Cmd-Opt-Shift and click on the icon to launch it again. A dialog pops up asking if you want to delete your settings. You do.

The other way is to be more hands-on. Again, quit PS. Go to the User Library > Preferences > Adobe Photoshop CC 2015 Settings and rename the Settings folder to something like ~Adobe Photoshop CC 2015 Settings. That way you're sure to have a backup (possibly corrupt) copy when you then relaunch PS and it recreates a default Settings folder. Try out the Clone Stamp again and if you're encountering the same issue, you can bypass reconstructing all your settings by deleting the new settings file and removing the ~ on the old file, making it the now current Settings file again.  If not, you'll need to reset your preferences manually, and if you're better than I am, this is when you'll make a fresh backup copy so you never have to do that again for this version of PS.<G>

Be sure to back up any presets you've created and not already saved, as wiping out Preferences will remove those unsaved presets. They're currently only being stored temporarily in Preferences.

BTW, why are you not updating your version to 2017 or 2018? Is there something about either of them you don't like? Or is it hardware and system related—as in you don't meet the current specs for them?
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Isabelle P Langevin

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OMG... didn't even realize that my Adobe Creative Cloud wasn't updating since my last OS update. Thanks so much, I'm doing it right now :-)
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Cristen Gillespie

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There's a preference in the Creative Cloud app for getting notified about updates. Under Preferences (the three dots at the far right of the CC app panel), choose Show Notifications. A red badge will show up on the CC icon (you do keep it pinned, another preference?) when you have updates available. It's either that or you have to remember to launch the app and check manually, and I know I never would<G>
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abdurrahman

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Allah(God) is first one to thank if that works for you.
   WELL, i had the same trouble, and it fixed for me in this way, and i think you ll fix it too(i hope that).
    ok,The method is not to DO (alt+click) but,instead of that :
     (ALT+SHIFT+CLICK),and yup start cloning.


                THIS METHOD WORKED FOR ME,I HOPE THE SAME TO YOU. <3<3<3
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Lori Campoli

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I just updated to latest version of Photoshop CC, I'm on a Mac OS 10.13.3.   The clone tool is acting like a Move tool.  What is going on?    It's never done this before, I don't have any special settings.
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Kathleen Montgomery

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Window>Clone Source 
In the Clone Source window uncheck Show Overlay
Voila!