Photoshop CC: Screen turns black when using the Clone stamp tool

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  • Updated 4 years ago
  • (Edited)
I am having trouble when trying to use the clone stamp tool in Photoshop CC when i try to use it the photo disappears and I get a black screen I have had this problem before and was told to turn off the Graphic processor I did this and on test seemed to work when trying to use the tool on a photo properly it went back to a black screen I have tried with the graphic processor on and off and also tried memory usage and set to 2355 MB within my computers available ram
Any help with this would be most grateful as although the clone stamp tool does work it is no good if you can't see what you are doing
Thanks Roy
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roy willson

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Posted 4 years ago

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PECourtejoie, Champion

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Hello Roy, we won't be able to help you if you do not share your OS, its version, the version of Photoshop CC that you run, the version of your display drivers.
Please post the contents of help>system info.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restarting your system?