Photoshop: Clone/Heal tools broken when using mouse

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  • Updated 5 years ago
Clone and Heal tool in Photoshop CS6 and CC are broken ever since the public release of Lightroom 5.0. At that release, there was an update for the main Photoshop products that broke Clone and Heal tools.

This bug probably only effects users with a mouse, looking at how it works. Mouse tracking no longer functions properly with these tools.

If you alt+click an area to select a source, and very quickly click and drag on a new location to begin painting with the brushes, an entirely wrong location is painted to, and the whole "drag" operation is ignored (as in, if you click and drag, only an initial circle of the brush is painted).

This issue did NOT exist before the update that was pushed out the day that Lightroom 5.0 became available, and the latest version of Photoshop CC (14.1.2) does not have this corrected.

Please keep in mind that when I say "fast" time between alt-clicking a source and beginning to paint, I'm talking about a small fraction of a second. I work extremely fast at doing skin blemish touch ups using a high-precision mouse. This has in effect doubled my retouching time as I have to wait after every source selection before I can continue to paint with these two tools.
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Vincent Milum Jr

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Posted 5 years ago

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Chris Cox

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Other people are not seeing that problem.

And Lightroom updates don't affect Photoshop.

What else changed on your system?
Third party plugins?
Drivers?
Other utility software?
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Vincent Milum Jr

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This happens on every single system I've tested so far, not limited to just 1 system.

I know Lightroom doesn't effect Photoshop, however, when Lightroom 5 was pushed out, so was an update for Photoshop and ACR that same day, and that was the patch date that broke Photoshop CS6/CC.

Nothing else has changed. This effects my desktop with a Radeon HD 6700 and my laptop with Intel HD graphics.

Testing today, reverting back to a version of Photoshop CS6 prior to the patches that came out on Lightroom's launch date, everything works expected as normal. Now that I'm locked into the annual contract of Photoshop CC, I'd really hate to have to revert back to CS6 just to get work done in a timely fashion. I upgraded in hopes that CC's more recent patches would have addressed this issue.
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Chris Cox

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OK, then what is common about those systems that other people might not have on their systems?
Don't forget to double check the clone source panel for options you may have set and forgotten.

That photoshop update was just ACR. The bloody updater shows that as an "update" to every app that uses ACR.

And make sure your Photoshop CC install is updated to 14.1.2.
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Vincent Milum Jr

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1) I mentioned 14.1.2 in the initial post ;) But again, it also effects CS6 ever since that ACR update went out, and has persisted ever since.

2) It is a timing issue. Other people don't have it, because they're not as quick with the mouse. I can reproduce this easily on a stock Photoshop install, as well (no plugins), without any settings being changed.

I'm more than willing to shop on a Google+ Hangout screen share session to show you guys whats going on. There is even more evidence of a timing issue based on the contents of the history panel's display - history is updated on mouse-down when it breaks, but updates on mouse-up when working correctly.