Photoshop CC 2014: Clone stamp tool does not work on my Win 8 system

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  • Updated 4 years ago
  • (Edited)
I've used the clone stamp tool a thousand times. It's my main tool in PS. It worked in the Cloud last week (after a week of attempted installs) but now it shows part of the cloning but not all of it and none of the cloning stays when saved. It usually just does not clone at all. VERY FRUSTRATING!!
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Mike Marr

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  • frustrated

Posted 4 years ago

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Chris Cox

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Which version of Photoshop are you using?
Have you double checked ALL the clone stamp tool options, and all the clone source palette settings?
Have you tried resetting the clone stamp tool options?
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Mike Marr

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Cloud.
Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
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Chris Cox

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Have you double checked ALL the clone stamp tool options, and all the clone source palette settings?

Have you tried resetting the clone stamp tool options?
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Mike Marr

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Yes
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Mike Marr

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Not sure what "ALL" entails. I've checked opacity and the usual set of options.
When I hover, I see the source image but when I click, nothing clones.
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Mike Marr

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Yes
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Mike Marr

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Is this a known bug? I'm running Win 8.1 Photoshop CC.
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Mike Marr

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Now I can't even open a file.
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Mike Marr

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OK, got a file to open finally. Now I notice NOTHING works in PS CC; Paintbrush, Eraser, nada. Double checked my trackball in MS Paint and everything worked fine there so it's not my system, it's an Adobe software issue.
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Chris Cox

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No, this is not a known issue. Most errors we have reported like this are due to the user changing a setting and forgetting that they changed it.

If no tools are working, that would indicate a system problem - could be a video video driver (failing to draw the updates), a bad mouse/tablet driver, or something stealing events (so Photoshop never sees the movement or clicks).

Resetting Photoshop's preferences can also sometimes solve mystery problems (either by resetting tool settings, or by clearing corrupted data from the prefs file).
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Instructions for restoring your preferences: http://blogs.adobe.com/crawlspace/201...

If you do restore your prefs, please save a copy of your existing prefs in case they turn out to be the culprit. Having the bad prefs can sometimes help us track down the issue.