Client PC having "there is error opening your printer"

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  • Problem
  • Updated 2 years ago

When try to print in photoshop Cs5 or Cs6 it will show " there was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."" The problem will only be solved if we manually set one of the network printers as default.

As we just add in a new GPO just to refresh and reset back to preset default printer, but once been reset, user will face the above problem once again and this only happen in Photoshop, others software is fine.

Eventually i saw posts that pointed to the printer driver problems and already did delete/reset Photoshop preferences, just to update

- Without setting GPO to reset to preset default printer, it work fine with Photoshop

- Tested by downloading Lightroom CC 2015 trial, able to print even with the GPO(reset to the default printer)

- Tested on Photoshop Cc2015.5 but en-counted the same error as above


is there any solution to this problem ?

Photo of thomas koh

thomas koh

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Posted 2 years ago

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Photo of Linda Wachal

Linda Wachal

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Have you found any solution? I'm having an identical problem with Photoshop 2015.5. I cannot access a printer, and I don't know how to fix it. At this point I've been saving all my work and opening an older version of Photoshop on an old computer to print items. This is so unacceptable, and is only with Photoshop. Illustrator works fine. I don't know how to manually set one of my printers as a default for Photoshop.