Lightroom Classic: Crashing after Windows 10 laptop comes out of sleep mode

  • 2
  • Problem
  • Updated 2 hours ago
  • In Progress
  • (Edited)
Seven times now over the last couple of weeks LR has crashed when I have wakened my laptop from sleep mode. I am running 7.2 on an ASUS laptop running Windows 10.

I will process some photos in LR then close the lid and return to it several hours later. When I open the lid I see the crash report option which I have always sent so you will have  - hopefully - all the technical details you need.

Any idea what the problem could be?
Photo of colin.smith18

colin.smith18

  • 3 Posts
  • 2 Reply Likes
  • frustrated

Posted 2 months ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13996 Posts
  • 1697 Reply Likes
Official Response
Thanks. I found your logs in crash reporter and there engineering team is investigating.