Elements: File format pop-up closes immediately after clicking on it

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
When I work on a photo and try to save it, it, of course, wants to save it in Photoshop format. When I click on the drop down arrow to save it in .jpg format, it just flashes the open drop down and then closes immediately so I can't make a choice as to what format I want to save it! Very annoying!!! What can I do???
Photo of Jacqueline Camp

Jacqueline Camp

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  • frustrated

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

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Which version of Elements?
Which OS version?
Are you in Editor or Organizer?