Revel: Free 2GB limit Changes Not for the Better

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The Changes to the Revel Service are definitely not "a change for the better". With how the service is now, I can upload an unlimited number of pictures with a free account and have them backed up safely. Sure it is only 50/month, but there is no limit on the total number of pictures.

All these changes are just limiting the number of pictures to 2GB worth. It renders the service practically useless. If all I want is space to use to share pictures I will use Facebook. They don't have an upload limit.
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Jacob Jensen

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Posted 6 years ago

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Boris

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Yes - while it is Adobe's choice to decide they want to start monetising Revel and change from unlimited storage to 2GB in order to get people to subscribe, I was really shocked when I read the email. I can't imagine how Adobe thought anyone would just buy the "2GB of cloud storage instead of the current limit of 50 photos/videos a month" and not realise that it really means "2GB or cloud storage instead of unlimited cloud storage". I think this kind of hypocritical speech is not going to help gain customer's respect or improve acceptance for the change.

Also, essentially what it looks like is that the let people quietly upload their pictures for free overtime, and now they are changing the rules completely and telling these fee users that their choice is to either start paying or go through the effort of exporting the edited version of every single picture in Revel, and reclassify them in another tool. While again this is Adobe's choice, it nonetheless is fairly sneaky and won't get them customer respect either.

From my perspective, I had been paying for Revel some months when I uploaded more than 50 pictures, and not paying other months. I was on the verge of getting a yearly subscription as it makes sense for now, but I liked the option of being able to revert to a free one for a period if I become very quiet with taking pictures for a while.

Right now I will have to reconsider my choice, as seing this move I don't really trust Adobe for not deciding to double the price one day (and therefore find it pretty dangerous to have all my pictures and edits depending on the goodwill of their marketing department).
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Jacob Jensen

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I agree. If they would have just said that they can't offer unlimited storage any more for free that would have been one thing. But to try to make people think that only 2GB without an upload limit is "change for the better" is very deceptive.
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Jose Fuentes

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Adobe Revel it's a great online solution that a mediocre and unreliable marketing department has kill.
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Boris

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Actually while revel is missing basic functionality and they are not rushing to implement them, I think adobe has a product with great potential in their hands.
No one else has a product which let people catalog and edit their pictures on the cloud and automatically synchronises the library across devices - it has changed the way I manage pictures taking from my iphone or on holidays when I only have my ipad and no laptop.
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Selondon

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Exactly, I'm going to upgrade (I'm probably 10 times over the limit) but how do we know in 12 months it won't double in price.

There is not much trust, especially as Adobe say the new storage format was our idea!

Grrr.
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Caleb1424

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Hello,

with these recent changes in storage policy Revel get useless for free accounts. The old policy makes the different to other cloud storage providers.

2 GB are not enough. GoogleDrive or OneDrive gives all lot more for free and are also available on all major OS.

In addition that Revel, in its actual state, is not very usefull for professionals because of the lack of functionality I feel Revel is in great danger to be unsuccessful in the future.

Good start but then adobe tries to kill it.
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Boris

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Yes exactly Celeb1424, while I really like the concept of Revel it is still missing a lot of basic features that every other personal (not to mention pro) photo cataloging and editing application offers: tags, search within captions, display of exif data amongst others, and this is not to mention more advanced one like support for geocoding/mapping and face detection. Alos it is full of half baked feature which still need to be ironed out (and have been posted here but ignored): posting a picture to Flickr doesn't send the caption as it is stored in the wrong Exif field, the airplay implementation to show photos on an Apple TV is just a hack and not implemented properly to display pictures in full scree/resolution, etc.

The product is clearly not mature yet, so I agree Adobe is likely to kill it (volontarily or not?) if it wants to force people to pay for it.
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Caleb1424

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@Adobe:
Of course, I can understand that adobe will not give unlimited cloud storage for free, but not with this kind of announcement and this hard policy chance:
from Unlimited to 2GB, and say this is better for customers.

With a little "Sorry, we must chance this policy in order to prevent real trouble in our future" and a splitted policy for existing customers and new customers I can fully accept a change. But not with a fix 2GB limit for existing customers.

Of course its your product, your storage, your money, But we are customers or potential customers and we are the key to a greater success of adobe in the future.

You have the chance to be the number one company for media files in the cloud, but adobe has to understand that this success will come with the masses and the media-sharing-editing-cloud-solution for everyone. Then no one will share media-files without adobe. Then you have a great workflow for the masses and for professionals with your other products, intergrated in this cloud-sharing solution.

Come on adobe, take the future because most free (and satisfied) users are the paying customers of tommorrow. Change back your policy for existing accounts and raise the limit for new free accounts.
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wil Ko

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Legal action? Read this ....https://c.getsatisfaction.com/photosh...

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