Photoshop Elements: I've lost my serial number. What do I do?

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  • Question
  • Updated 8 years ago
  • Answered
  • (Edited)
I built a new computer and have uninstalled elements from my old one. I cannot find my serial number to install on the new though. Can you help.
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William Prada

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Posted 8 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
If you purchased your software from, your serial number is available from your user account if you log in to using using your Adobe ID.

If you you do need to contact Adobe, I recommend using the pop-ups found on the Contact Page as a the best way for users to direct their support issues to the right department to avoid hold times/transfers. You will be given the option of Live Chat (if available) or a phone support through this contact method.