CC unable to complete commands.

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  • Updated 5 years ago
In PS on the creative cloud, no matter what filter I try I get an error, "Could not complete the Oil Paint command because of a program error." Could not complete the Field Blur command because of a program error. I have a brand new iMac so I would hope I do need to do much on my end and that this is a bug with CC.
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Holly Witherington

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Posted 5 years ago

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Chris Cox

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Do you have all the Photoshop CC updates installed?
What OS version are you using?
Can you post the last 20 lines or so from the PSErrorLog.txt file in your Photoshop preferences folder?
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Holly Witherington

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I just signed up for the creative cloud photoshop/lightroom black friday deal so bear with me as i'm learning to navigate all of this. Under the my apps tab photoshop and lightroom both say up to date. In photoshops about screen it says it is version 14.1.2 x64. I am running OSX Mavericks 10.9.

Lastly I am not seeing the PSEerrorlog.txt file. I searched the hard drive and cannot locate such a file name. Is there a typical path to follow in order to find this file.
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Chris Cox

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The error log would be in your preferences folder, in the hidden library folder ~/Library/Preferences/Adobe Photoshop CC Settings/...