CC6 photoshop 3D stops working as soon as I open 3D menu for mesh - says it will look for a solution and then closes entire program

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  • Updated 4 years ago
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m maurer

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Posted 4 years ago

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Chris Cox

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You mean it crashes?

What version of Photoshop are you using? ("CC6" isn't a version)

What OS version are you using?

What does the detailed crash report say?

And have you tried updating your video card driver from the GPU maker's website?
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m maurer

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hi, I sent a picture of the crash report. The Operating system is windows 8.1,
I did go to the AMD site and down loaded the latest drivers, but the problem still occurs and after clicking the report entire program closes. Please advise. Sorry to bother you again.
Marsha
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Chris Cox

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You can't send an image via email here -- you have to post in the forum to attach an image. And for the crash details, it's best just to copy the text and paste it in the post.

What exact version of Photoshop are you using?