Photoshop CC 2014: Will jump to and lock on "Hand" move tool and will not unlock from that tool

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  • Updated 4 years ago
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In CC2014 I have an occurrence that happens every time with Ps and Ai. After working for several minutes the program will "lock-up" on the move tool (hand) and will not let me switch tools. I close Ps or Ai and restart the programs, still locked. The only way that seems to solve the issue is to either restart my new 2014Macbook Pro completely or send an email and then comeback to Ps or Ai and the program has unlocked itself and is ready for another 15 minutes of work. Please help, thank you.
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Bryan Vollmer

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like another app or utility is causing a conflict. Try the solutions in the document (likely Solution 2): Keyboard shortcuts stop working in Photoshop: