CC Photoshop keeps crashing when I try to print a file

  • 1
  • Problem
  • Updated 3 years ago
Everything worked yesterday. Today I am trying to print a file. A much needed file and it keeps crashing.

Here are my details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version:
Application Timestamp: 5667fb90
Fault Module Name: StackHash_000e
Fault Module Version: 6.1.7601.19045
Fault Module Timestamp: 56259295
Exception Code: c0000374
Exception Offset: 00000000000bffc2
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 000e
Additional Information 2: 000eaa5416d917c93e4235742923f3df
Additional Information 3: fd8e
Additional Information 4: fd8e87b4b364c20e62920ada47a73c1d

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I am desperate!
Photo of Karen McHugh

Karen McHugh

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  • Stressed

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

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Check with your printer maker to see if they have updated printer drivers.
If they don't have updated drivers to fix the bug yet, try holding the space bar down as you select Print to avoid loading last used print settings (something that several printer drivers crash on, due to a variety of bugs in those drivers).