Lightroom: Creative Cloud app doesn't remember Lightroom is installed

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  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Mt CC application doesn't recognise that I have Lightroom installed on my system. It was previously installed from the CC app but now it's not listed as an installed app. There is an update available (to v5.7) but I cannot install it.

How do I make CC recognise that Lightroom has been installed from it.
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Craig Massey

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  • a bit sad

Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Lightroom 5 uses a different install technology. Each update replaces the entire product, so it will say Install whether it's an update or a new install.

Go ahead and click [Install] to update to 5.7.

We hope to make this experience better with the next version of the product.