CC 2015 Crashes on Print request.

  • 1
  • Question
  • Updated 3 years ago
PS CC 2015 on Windows 8.1, as soon as I hit the Print button I get the message "Adobe Photoshop CC 2015 has stopped working. I have turned the printer off and on with no difference in response. I have even hit the Print command with no printer on and get the same message. This is my first attempt at printing since loading CC 2015
Photo of Robert Hale

Robert Hale

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
That sounds like yet another printer driver crash.
Check for updated printer drivers.
And check the detailed crash report in the system event viewer or reliability reports.