Photoshop Elements: error message ''error write a or the files" when saving catalog to mobile hard disk

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  • Updated 7 years ago
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when saved my catalog on mobile hard disk, I had error message ''error write a or the files". What's the problem
Photo of Louis Marie Giasson

Louis Marie Giasson

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Louis,

Are you on a Mac or Windows computer?

When you say "mobile hard disk" do you mean an external USB drive? Or a hard disk in a mobile device (phone/tablet)?

My best guess is you don't have the necessary permissions to save to the files, or perhaps the hard disk is damaged in someway. I'd check the read/write permissions for the drive and run a disk utility to check for damage.