If you create a new folder in Import dialog, it should show in the Folders panel even if you haven't imported photos into it

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Wanted to import photos into new folder, so created folder. Then for some reason this folder was not selected when actually importing, but images were imported in root folder. No problem, because you can just move the photo's to the correct folder, right ? 
Wrong !! The new folder does not appear in the folder listing on the left hand side of the LR GUI. It does appear, though, in the folder list in the import dialog. The folder can also be seen via Finder. So there is no way to select the new folder and move the photo's from the root folder to the new folder. Only solution I found:
- Delete photo's from root folder
- Delete newly created (empty) folder via Finder
- Optimize catalog
- Re-import and re-create new folder

 I am using LR 6.12
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Hans Douma

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Victoria Bampton - Lightroom Queen, Champion

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If it happens again Hans, can we grab a copy of the catalog before you fix it please? I saw something similar when testing Classic, but there haven't been any other reports in 6.12.
(Edited)
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Hans Douma

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Hi Victoria, you might try to replicate the problem yourself, which is probably easier. The steps as far as I remember, where::
  • Choose "Import"
  • Choose a source
  • Create new folder
  • Select another folder (so not the one just created) This is normally not very sensible and in my case happened because I activated an import preset after creating the folder
  • Import
  • Check folder list on the left side of the GUI. The new folder won't be there. It will be shown in Finder and in the folder list on the right side of the GUI.
Hope this will help
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Victoria Bampton - Lightroom Queen, Champion

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If I'm understanding you correctly, I can't find a bug here. When you're creating the new folder in the Import dialog, you're just right-clicking on the folder and choosing New Folder? But then, you're not selecting that folder or importing any photos into it, so there would be no reason for LR to reference that folder in the catalog. But if you do want to be able to add this new folder to the Folders panel to be able to drag/drop into, you can click on the + at the top of the Folders panel and navigate to the new folder to add it to Lightroom.
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Hans Douma

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Hi Victoria,

Thanks for your response. Actually I am a bit surprised by the way LR works in this situation. What I would expect is that the catalog is a 1:1 representation of the underlying folder structure. Why else would you need a "synchronise" function ? So, I have reported this as an issue, because I expect LR to create a folder in its own registry when I order it to create a new folder at import. Not importing photos into that folder (at that moment) should be no reason for LR to skip adding the folder to the catalog, in my view. On the contrary, LR is now deliberately creating a mismatch between the catalog and the real world on HD. I don't see why I should have to add the folder to the catalog manually. 

So a kind request from me to Adobe to change this behaviour and maintain a consistent catalog
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Victoria Bampton - Lightroom Queen, Champion

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> What I would expect is that the catalog is a 1:1 representation of the underlying folder structure

I can see your viewpoint, but that's never been true. If it was, Lightroom would need a database listing of every folder on your computer, and then you'd wonder why it wasn't showing the photos in that folder... and then it would be a file browser instead of a database! :)

Creating a new folder in the import dialog is admittedly a bit more borderline, even though it's just using an OS function to create the folder, so the feature request will remain open.
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Hans Douma

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I can see your viewpoint, but that's never been true. If it was, Lightroom would need a database listing of every folder on your computer,
Of course LR should only care about its root folder. 
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Victoria Bampton - Lightroom Queen, Champion

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Then Lightroom would have to limit you to only importing photos into its own root folder. It currently lets you import anywhere.
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Hans Douma

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One final comment: All photo management apps I have seen so far have a photo library as a single entity. E.g. I am coming from Aperture which had a single library containing albums. I translated this to a single folder for LR, where the subfolders are the album equivalent. 
LR seems to have a different approach so it's just a matter of knowing how it works.
Thanks for your extensive answers
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Victoria Bampton - Lightroom Queen, Champion

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Happy to help Hans. Yes, the fact that LR lets you use storage all over the place has been one of its main selling points for years. Funnily enough, the new LRCC cloud-native app that's just been released has gone back to doing things the way you were expecting, with a single library/folder. 
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Victoria and Hans,

I found this post while trying to search for my problem, and this is pretty close to my issue and was hoping I could get some help.  When I import in to Lightroom CC Classic I do the following:

- select import

- select my source (Canon 5DM3) and copy

- I have selected nothing under the "FILE HANDLING"

- Under file renaming I have a custom name as follows: year month day - counter
   so my file would look like 2018 07 01-001.RAW

- I have nothing selected under APPLY DURING IMPORT"

- Under destination I have not checked the into subfolder option
  below that I select the folder I want to import in to.  Currently this is the
  2018 07 July  folder. So it will look like this:

so you can see Lightroom found 1 picture on 07-01. I took pic specifically to show what it does. Lightroom created the 2018-07-01 folder and has indicated that there is a single picture for import.  so far this is correct and what normally happens.  then I select import and let it finish.

Then I wait for the import to complete and I go to the folders panel on the left.  As you can see it is putting the 2018-07-01 folder at the root level rather than down in the 2018 07 July folder as I had previously selected.

If I attempt to move the folder it tells me that there is a folder in the July folder and Lightroom cannot move it.  my current workaround is to remove 2018-07-01 pictures. then go down and select the July folder and right click and sync the folder. 

I am sure there is a setting that I have missed as it does not do this on my other PC running the LCC same version.  I just cant figure it out.



My version of lightroom is :


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Victoria Bampton - Lightroom Queen, Champion

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Yep, seen that one. I'm pretty sure there's a difference in capitalization somewhere in the file path. The OS isn't case sensitive, but LR's catalog is.

Float the cursor over the 2018-07-01 folder until the the tooltip shows the whole path, and write it down, being careful to note all the upper/lower case letters. Then do the same with the 2018-06-30 folder. That should give us the clues we need to solve it.