Photoshop: None of the tools work. Stuck on hand tool no matter which tool I select

  • 1
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
no matter which tool I select in photoshop the cursor is stuck on the Hand tool but even that doesn't actually work! I am running the most recent photoshop and Catalina (I didn't realise there were problems until I started searching otherwise I wouldn't have updated!)
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Jasmin Coutts

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  • Frustrated

Posted 8 months ago

  • 1
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PS User

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I know of one person who had a similar problem with tools getting stuck in an earlier version of CC and they were able to "unfreeze" it by hitting the Ctl key.  This was on a PC, but perhaps the Command key will work the same way on a Mac.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using a wacom tablet? Every case that I've seen this happen is a conflict with a 3rd party driver or application making the spacebar appear down.
(Edited)
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Jasmin Coutts

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I have managed to get it working again now I think it is just one of the many teething issues I have experienced with both the OS update and the new photoshop! Thank you for the suggestions though!
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PECourtejoie, Champion

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Jasmin Coutts , could you share what you did, so that it can help someone else?
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Jasmin Coutts

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I uninstalled photoshop WITHOUT saving the preferences then rebooted then reinstalled from fresh, again without importing preferences