Lightroom CC: Capture date falls back to previous date after editing

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  • Updated 1 week ago
  • (Edited)
After batch editing the capture date because I forgot to change the time in my camera for a trip to another time zone, the edited date in some photos falls back to the prior date from my home time zone. Happens occasionally to random photos and disorganizes the stream. Pretty annoying to set the date again and again...
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Robert Metz

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Posted 1 month ago

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Robert Metz

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And again...... just opened Lightroom CC and my photos are disordered again.... so disappointing! Seriously Adobe? I pay for this every month and you come up with such a buggy tool? Really loved to edit my photos with Lightroom but now it is just annoying to reorder the photos and waste time with this......... 
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Robert Metz

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Hmm... when I'm right Adobe deactivated the batch function for date-time adjustment. Seems like I can only adjust the date-time settings of only the one selected photo, even many more are marked. Strange habit to fix bugs by disabling features but after the last update, it seems that the error doesn't occur anymore - but let's see how the next weeks will be.
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Victoria Bampton - Lightroom Queen, Champion

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Can you confirm which version you're using (Help menu > System Info), your operating system version, and your steps please Robert?  I haven't been able to reproduce this. You should be able to adjust multiple if they're selected in Grid view.
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Robert Metz

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Hi Victoria, thank you for your reply! And you already gave the answer... I've just checked and in grid view, the batch function is available like you wrote. I did this last time in edit view and there you can edit only one photo, even some more are marked in the filmstrip at the bottom. This was my confusion.

Hope the date-time function is working correctly now after the last update. But did not synch with Lightroom classic or mobile yet. Hope this will not reset the date-time settings in some photos. Took me some time to edit the date-time settings of all photos from my last trip only to see that lots of photos were not updated or fell back to the original date-time when opened next time, which messed up the grid view a lot.

And of course, I can share my SysInfo if still needed:
Lightroom CC-Version: 1.5 [ 20180807-1548-54800d7 ] (Aug  8 2018)
Betriebssystem: Mac OS 10 Betriebssystemversion: 10.13 [6] Anwendungsarchitektur: x64 Anzahl logischer Prozessoren: 8 Prozessorgeschwindigkeit: 2,9 GHz Integrierter Speicher: 16.384,0 MB Für Lightroom CC verfügbarer phys. Speicher: 16.384,0 MB Von Lightroom CC verwendeter phys. Speicher: 1.555,6 MB (9,4%) Von Lightroom CC verwendeter virtueller Speicher: 2.586,5 MB Cache-Speichergröße: 1.534,4 MB Interne Camera Raw-Version: 1001 Maximale Anzahl Threads, die Camera Raw verwendet: 5 Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2 Virtueller Speicher in Camera Raw: 1023MB / 8191MB (12%) Physischer Speicher in Camera Raw: 1024MB / 16384MB (6%) Monitore/Anzeigegeräte: 1) 2048x1280, 2) 5120x2880 Informationen zum Grafikprozessor: Metal: AMD Radeon Pro 560 Anwendungsordner: /Applications/Adobe Lightroom CC Einstellungen-Ordner: /Users/rob/Library/Application Support/Adobe/Lightroom CC AudioDeviceIOBlockSize: 512 AudioDeviceName: Ausgang (integriert) AudioDeviceNumberOfChannels: 2 AudioDeviceSampleRate: 44100 Build: Uninitialized CoreImage: true GL_ACCUM_ALPHA_BITS: 0 GL_ACCUM_BLUE_BITS: 0 GL_ACCUM_GREEN_BITS: 0 GL_ACCUM_RED_BITS: 0 GL_ALPHA_BITS: 8 GL_BLUE_BITS: 8 GL_DEPTH_BITS: 24 GL_GREEN_BITS: 8 GL_MAX_3D_TEXTURE_SIZE: 16384 GL_MAX_TEXTURE_SIZE: 16384 GL_MAX_TEXTURE_UNITS: 8 GL_MAX_VIEWPORT_DIMS: 16384,16384 GL_RED_BITS: 8 GL_RENDERER: AMD Radeon Pro 560 OpenGL Engine GL_SHADING_LANGUAGE_VERSION: 1.20 GL_STENCIL_BITS: 8 GL_VENDOR: ATI Technologies Inc. GL_VERSION: 2.1 ATI-1.68.20 OGLEnabled: true 
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
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Robert Metz

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After getting back to Lightroom after a couple of days and a new installation on an iPad there is the mess again!! I'm really getting speechless about this.... can not believe that Adobe is not able to handle this problem and publishing such a buggy application and charge the customers for that. So disappointing to see the mess again and again!
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Victoria Bampton - Lightroom Queen, Champion

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That does sound frustrating Robert, but I'm not quite clear on what's gone wrong. 

You mention a new iPad installation. At what point do the dates get messed up? Take us through the steps?  The dates were right before you installed the iPad app? Was this a fresh download/sync from the cloud, or were you restoring the iPad from a backup? Did all of the dates get messed up or a few random ones? Did they get messed up everywhere, or just in the iPad app?

It's not an issue that's being reported by other people, so it's going to take a bit of detective work to figure out what's going wrong for you.
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Robert Metz

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Thanks for your answer Victoria and sure I can tell the whole story from the beginning to get most detailed info on this issue.

I was on a trip to SEA and forgot to set up the time in my camera. I already had the new Lightroom CC installed on my MacBook but not migrated to the new Lightroom CC yet, I still used Lightroom Classic during the trip. But I had the Lightroom CC App on my iPhone where I developed my mobile photos only. When I came back to Hamburg I migrated to the new Lightroom CC on my MacBook. After a week of migrating and uploading all my photos (about 22000) to the cloud, I recognized that I forgot to set the time in my camera because I saw that the mobile photos which were in the correct time zone automatically were in different positions than my raw files from the camera. Then I found the batch option to set the time at once on a bunch of marked photos in the grid view like you wrote before already. It took me one evening to adjust the time settings and get mobile and camera photos from my trip in the order they should be. Did this on my MacBook. Talking about 2250 photos from the trip all in all. Then after a couple of days when scrolling through the photos in the grid view I saw that at times some random photos appeared not in the correct order. They had the old time settings again. I am not very sure but it seems that this happens after I used the mobile app and used the app on my MacBook again. But might be also when using the desktop app only. Here I'm not very sure. Then I bought a new iPad lately and installed Lightroom CC there as well, everything fresh, no backup. And here I'm pretty sure I ordered all photos once again on my MacBook and waited until synch was finished (blue moving circle indicator in the top right) then opened the iPad App and logged in. After my photos were uploaded to the iPad App I had the mess again on the iPad. Some random photos had their old timestamp again and were not in the correct order. When opened the MacBook App again these photos had the old original timestamp also. Since I couldn't set the date on the iPad I corrected the time settings on the MacBook again.

I'm not very sure in which scenarios this happens because this happens so often in the last weeks but for sure it happens again and again. It feels like there are less and fewer photos which fall back to the old time setting by that time but nevertheless, it is pretty annoying and frustrating to open the app - on MacBook, iPhone or iPad - and see that there are some random photos which have the old settings again.

What makes it even stranger is that this happens randomly. Randomly on time when it happens and randomly on the affected photos. And sometimes to the same photos again where I set the time already two or three times.

Hope I could explain the issue comprehensible so far because it's pretty confusing and English is not my native language.
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Robert Metz

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If you still have any questions or anything is unclear let me know and feel free to ask again. Would be nice to get this issue fixed and have all my photos constantly in the correct order since this is the way the new Lightroom CC orders the photos by default - as far as I understand it.
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Victoria Bampton - Lightroom Queen, Champion

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Thanks Robert (and your English is excellent!)

Classic's involvement is a very good clue, and potentially the source of the bug. Someone in this thread also mentioned date/time issues syncing with Classic.

So are you still using Classic, or is that out of the picture now you've got LRCC installed on your MacBook?  All-CC is a much more closed-loop system and I think you'll find the sync is much more stable there, but it would be useful to know if you hit this issue again without Classic involved.
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Robert Metz

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That might be the problem. I used LRClassic a few times in between because of missing function in LRCC (Panorama). I will keep this in mind and watch if it will happen again after using LRClassic especially.

Thanks a lot Victoria!