Can't upload to photoshop.com

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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The choose files button isn't working on Photoshop.com. I click "upload photos & video", it takes me to the upload page, I click on "Choose Files" and nothing happens!!
Very frustrating. I have uploaded photos before and not had this problem. What is going on?
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Pete

  • 3 Posts
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  • frustrated

Posted 6 years ago

  • 1
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Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Official Response
Hi Pete,

We are aware of this issue. This is happening only for Firefox Users on Windows.

We are working on fixing this at the earliest.

Meanwhile, please use either Internet Explorer or Chrome.

Regards
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Pete

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Thanks Amreek. I used Chrome and no problems
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Amreek, Employee

  • 160 Posts
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Official Response
Hi,

This upload issue is fixed in the latest version of Flash Player.

Please download the latest build at http://get.adobe.com/flashplayer

Thanks.
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Pete

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Downloaded the latest version of Flash Player (10.1.3.23)
Still doesn't work
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Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Hi Pete,

This issue has been fixed in the latest version of FP 11.3.300.265.

You can get the latest version from http://get.adobe.com/flashplayer

You can launch this URL directly in firefox and follow the steps.

Thanks

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