Can't upload to photoshop.com

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

The choose files button isn't working on Photoshop.com. I click "upload photos & video", it takes me to the upload page, I click on "Choose Files" and nothing happens!!
Very frustrating. I have uploaded photos before and not had this problem. What is going on?
Photo of Pete

Pete

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Amreek

Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Official Response
Hi Pete,

We are aware of this issue. This is happening only for Firefox Users on Windows.

We are working on fixing this at the earliest.

Meanwhile, please use either Internet Explorer or Chrome.

Regards
Photo of Amreek

Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Official Response
Hi,

This upload issue is fixed in the latest version of Flash Player.

Please download the latest build at http://get.adobe.com/flashplayer

Thanks.