can't upload any picture from my cell or ones that were on my old adobe system only 1 picture came up out of 316 pictures

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  • Updated 8 years ago
I followed all the steps
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Carol Sams

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  • confused, frastrated

Posted 8 years ago

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Chris Cox

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Which Adobe product/service are you using?

Which OS?

How are you attempting to download the pictures from your cell phone?

And what do you mean by "old adobe system"?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Carol, what product are you using? Are you using Photoshop Express (for iPhone? Android?), or Photoshop Elements.

We'll need more details on the steps you're taking to understand what's going wrong and with what.