Can't update this collection error in Lightroom with Smugmug

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  • Updated 7 years ago
I am using Lightroom 3.5 and when I try to publish a collection to smugmug (authorization was successful), it begins the process of publishing fine, but I get the following error:

"Can't update this collection - an internal error has occurred: ?:0: attempt to index a nil value"

I am able to publish to Facebook from the same program without any issues. I have tried changing the file size and using or not using the watermark in Lightroom, but the same error occurrs
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Nathan Simmons

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  • frustrated

Posted 7 years ago

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jdv, Champion

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Have you been able to publish to this published collection, or any other SmugMug published collection, before. Or is this the first time you have tried to define any SmugMug published collection?

This error is very hard to diagnose unless we have some internal logging. You might want to post a photo showing how you defined this published collection.

In a pinch you can just use Friedl's SmugMug publish export plug-in. It is free to try and otherwise donationware to use.

The Adobe publish plug-ins are generally proofs-of-concept more than full features. Friedl's are just superior in every way.
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Nathan Simmons

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If you tell me how to give you the logging info, I can post it. This is my first time publishing to Smugmug and also I've only been using LR for about a week as all of my processing has been done with ACR and Bridge.
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jdv, Champion

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As far as I know, there is no logger available for the shipped plug-ins, unless someone from Adobe has this information.

If you are on a Mac, you can look in the "console" app, and filter on "lightroom" and see what comes up. This is just a guess, though.

A screen shot of the published collection settings with all sections expanded might give someone a clue.

But really, Friedl's Smugmug plug-ins are just so much better, and side-steps this whole issue.
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Benjamin Warde, Employee

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Hi Nathan,

Unfortunately, as I understand it, there are various legal, revenue recognition issues that prevent us from always integrating the latest SmugMug plugin. (I'm not a lawyer or an accountant, so don't quote me on that.) I would suggest that you download the latest SmugMug plugin directly from SmugMug:

http://help.smugmug.com/customer/port...

Thanks,
Ben