Photoshop: Can't update appropriate Camera Raw update (6.4) in my version of Photoshop (CS5.1)

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  • Updated 2 years ago
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  • (Edited)
Can't update appropriate Camera Raw update (6.4) for my version of photoshop(CS5.1) (believe it's Photoshop CS5 extended)

I have a Canon 1100D and I'm told I need at least Camera Raw 6.4 to open my photos, but it won't let me update it in Photoshop CS5.1, but I've read it's possible to update CR 6.4 in CS5?

Is there any way I can get camera raw 6.4 for cs5.1 or open my files another way?

Thanks x
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David Marshall

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  • frustrated

Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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How are you trying to apply the update? Are you selecting Help>Updates...?

It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:
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Michelle Clewett

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I am having the same problem with my photoshop CS5 (64 bit) . I had to reinstall the CS5 suite a month ago due to a computer crash. I haven't been able to access any updates for any of the CS5 programs ever since (I of course used the help-> updates) I do need to mention that CS5 Suite is in German. But that should make no difference
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Gayle Harper

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i need to update Photoshop cs5 in order to accept SONY's camera raw files .arw   updates fail - any ideas?
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Randall Rainey

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Try contacting Adobe by email or  phone.  Sometimes they will give  a way to do this.  I don't know if they have stopped support for older versions of PS.  Else try Scott Kelby as he is the PS Guru.  He runs Kelby One and has the books out on the PS programs.
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Jeffrey ODonald, Program Manager, Camera Raw

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Official Response
The final version of Camera Raw supported by CS5 was 6.7.1. You can find that for download here:

Mac -
Win -