Bridge CS6: Can't See Raw Picture Thumbnails.

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  • Updated 6 years ago
  • (Edited)
I have been working with Tech Support for more than four hours. I bought PS6 as part of the recent special offering fro Hunt's Came in Massachusetts. I loaded the program; Bridge didn't load properly; Tech Support helped and I was up-and running for about a week and a half,

This past Saturday something happened. At this point, I cannot see a picture thumbnail for RAW image files. I see a clip art flower, identical to that one sees for all RAW files when using Microsoft applications.

I been chatting with four Tech Support; the last one [supposedly a Supervior] indicated the PS6 didn't allow a user to see the RAW picture thumbnail.

I really need help to get the program back to proper operation. As President of my camera club, I recommended that our members take advantage of the special. I hope no one else ios having the problem I have.
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John Sandstedt

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Posted 6 years ago

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