ELEMENTS 12: Can't open yesterdays work

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  • Question
  • Updated 5 years ago
  • (Edited)
I worked on a photo yesterday, saved as, today when I try to open it I get unknown or invalid JPEG marker. what happened to all my work?
Photo of Margaret Armstrong

Margaret Armstrong

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Posted 5 years ago

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Photo of Chris Cox

Chris Cox

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Which product are you using?
Which version?
Which OS version?

Are you sure you didn't save as a different format and the wrong file extension?
Photo of Margaret Armstrong

Margaret Armstrong

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photoshop elements 12
windows 8.1
jpeg format used "save as" and added a # to original file name
always worked before
Photo of Chris Cox

Chris Cox

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So either the files are corrupted, or you saved a different format and just gave the files the wrong extension - which will make them try to open as JPEG, even if they are not JPEG files. (like saying on the cover that a book is in English when the pages are actually written in Arabic)

Can you post one of the files somewhere for me to examine, or email one to ccox (at) adobe (dot) com ?