Photoshop CS5: Can't open right-hand menu items that are collapsed as icons when text is selected.

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  • Updated 6 years ago
  • (Edited)
Photoshop CS5.1 - When I'm working with text and I have the text selected, I can't open any of the right-hand menu items when they're collapsed to icons. (Such as the character and paragraph menus.)
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Kelsey Raymond

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  • frustrated

Posted 6 years ago

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David, Official Rep

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Howdy Kelsey,

What OS are you running on? I can't repro this on either Windows or Mac.

David
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Kelsey Raymond

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David, I'm running Mac OS X Lion 10.7.3
The photoshop version is CS5.1 (the version that comes with the CS5.5 design suite)

If I reset the preferences when I start up photoshop, it temporarily fixes the problem. I'm just hoping for a more permanent solution.
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David, Official Rep

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Howdy Kelsey,

This is quite strange. I cannot reproduce the problem you're having on any OS; I've actually been doing a LOT of work on Lion lately, in fact. I'm wondering if some other application is triggering the problem, although that seems a bit like a longshot. I haven't heard any other users with this issue, which makes me doubt that PS is the sole origin.

You get this problem all the time, right? Perhaps we could do a connect session and you could demo it for me. It might help me some some data point that we're missing. I'll follow up via email.

Thanks,
David