Can't open Photoshop Elements on Windows Vista

  • 1
  • Problem
  • Updated 6 years ago
I just got a new Wacom tablet with PSE, and I installed everything correctly. I can open the PSE launcher, but when I try to go into the editor I get an error message saying that a problem has occurred and that PSE needs to be shut down. I run a Dell Studio 17 laptop on Windows Vista. Is my operating system the problem, or could it be something else?
Photo of Keitaurin

Keitaurin

  • 2 Posts
  • 0 Reply Likes
  • Unhappy

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13972 Posts
  • 1664 Reply Likes
Have you checked on the Wacom site for a newer driver?
Photo of Keitaurin

Keitaurin

  • 2 Posts
  • 0 Reply Likes
Any drivers that Wacom has only seem to help with use of the tablet itself. My issue is that PSE, which came bundled with the tablet on a separate disc, stops working as soon as I try to open the editor. Is there a driver I need from photoshop for it to work?