Photoshop CS6: files open tiled or transparent (video driver out of date)

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  • Updated 6 years ago
  • (Edited)
I just installed adobe master collection and I cannot open any of my CS5 photoshop files. I get a transparent canvas or the image is tiled. I cannot open jpg or png files either. Something is terribly wrong. I have a 64 bit system, Vista Windows. please respond as soon as possible as I am in school and need this program to finish my projects. I can be reached at buzzamos@comcast.net
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Buzzy

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  • frustrated

Posted 6 years ago

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Chris Cox

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You need to update your video card driver from the GPU maker's website.

Short term, you could turn off all GPU usage in Photoshop and relaunch -- but all the GPU dependent features will be disabled.
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Buzzy

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Hi Chris,

I want to thank you because you were right on the money! That did the trick so I appreciate it very much.

Sincerely,

Happy as heck. ;-)