Lightroom/Revel: Can't login to using Facebook or Google

  • 7
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

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I created a 30 day free trial for Revel on my iPhone using my Facebook credentials. How do I connect to Revel using Facebook on Lightroom? I want to use my free trial.
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Eric Gingras

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Posted 7 years ago

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Photo of Peter Baust

Peter Baust, Official Rep

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Official Response
OK, thanks. I think you'll just have to use that Adobe ID until Lightroom can add the similar Facebook login access. Sorry for the inconvenience.
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Peter Baust, Official Rep

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Official Response
To answer the general question here -- if you log in from Facebook or Google and your ID does not match a previously created Adobe ID, we'll need to do a password reset from our end to enable you to login to Adobe.

We'll need to get the ID (email address) that you used to login to the service from Facebook or Google. If you let us know you have this issue, we will respond privately, via email, to address it.

We are working to address this in a future release -- apologies for the inconvenience.

-Peter