Can't free up space

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
I deleted 11 of the 13 videos I had in my gallery, but it still keeps telling me that I am out of space. The 1.7 GB total did not change even after deleting 11 videos. so I am unable to upload any new material. Please help! thank you.
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Dorothy Pierce

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Posted 6 years ago

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Pattie F., Official Rep

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Official Response
The reason you are getting a message about running out of space is because you can no longer uplaod to once you migrate to Revel. Since sharing and storage component is being discontinued, it will become unavailable for download and viewing in June after the transition. If you have files there you wand to archive, be sure to user our media downloader to save them all to your computer. Files are being migrated to Revel unless you opted out previously. Let me know if you still have questions after checking out the FAQ's.


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