Elements: Can't download the suggested update to Elements 12, and Organizer not launching Editor

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  • Updated 4 years ago
  • (Edited)
Unable to download the update for the Photoshop Elements 12, the error lists as the following: U44M1P2003, what ever that means, It needs to be fixed. I also have problems with the Organizer with the program. I've tried all the troubleshooting ideas listed in the books that came with it. I've removed the program, and downloaded it twice, and that didn't work. So, what's up. For the cost of this program, it's not worth much so far.
thank you ;)
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Jean McRae

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  • @##$%$ ;(

Posted 5 years ago

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Pete Green, Customer Advocate

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Hi Jean,

Are you on Mac or Windows? Which OS version?

Try the suggestions in this article: http://helpx.adobe.com/photoshop-elem... code: U44M1P2003 (Windows-only)

Let us know how it goes.
Regards
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Jean McRae

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the suggestions you sent me don't work. I am using Google, and windows. It starts to download, and when it begins to insert the info to my computer, that's when it stops with an error. I have also stopped my mcaffee firewall at that time when I'm trying to download the update, and that still didn't work.

Anything else I can do?
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Robert Dreeszen

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Win7/64 Pro Identical problem 4 months later. Verified all registry entries are correct and shutdown antivirs and windows firewall and spent half the night on three failed attempts. Also Organizer will not launch editor in either elements 12 or premiere elements 12. Asked several questions with zero response and chat was a total waste. Will get satisfaction by returning to Amazon and buying something that works and is supported. I have had excellent support on Photoshop and Lightroom but would rate Adobe support on this product set as somewhere between really bad and nonexistent.
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Ann Underwood

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I do not find a file starting with {9D80A7B7 or with {777B751F