Photoshop Elements: Can't covert Raw (16 bits/channel) to JPEG

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  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
I have PhotoShop Elements 7... recently the I can no longer convert Raw files (.CR2) to JPEG. I can open Raw files in PES7 and the raw file editing widow comes up. All changes are saved to a .xmp and everything seems to operate normally as far as that goes. I have not made any changes, updates, or so on as far as I know, recently. The program will no longer let me convert into a JPEG whether I attempt to via 'save as' (changing the format that way) or 'process multiple files' option. Note: when I go to 'process multiple files' window it does give me the option to convert. However when I click to proceed the 'save as' window pops up and wants me to save as a copy (.PSD or other internal photoshop format). any help?
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Aaron Bourkland

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Aaron, let us know if MTSTUNER's solution worked for you.
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Jim Holmes

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what was the solution here? I am having the same problem
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Aaron Bourkland

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it didnt work the first few times it didnt work. seems to be working now though. thanks for the input
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Kyrce Culbertson

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I am using Elements 8 and have this same problem, if I edit a photo in Lightroom 4 it won't let me save it as a jpg, even if I've saved it already as a tiff file.