Photoshop Elements: Can't Access Help In Elements 10

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  • Updated 7 years ago
  • (Edited)
I can't access Help or tips and tricks in Elements 10. When I do Adobe Air pops up and I have to agree to the license terms. After I agree, nothing happens.
Photo of Karl Stoecker

Karl Stoecker

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Karl: sorry to hear about your difficulties. Can you make sure you have the latest version of AIR installed? To do so, please visit this page on adobe.com: http://get.adobe.com/air/

If your version of AIR is up-to-date and this still does not resolve the issue, please follow the instructions outlined here: http://kb2.adobe.com/cps/842/cpsid_84...