Photoshop Elements: Can't Access Help In Elements 10

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  • Updated 6 years ago
  • (Edited)
I can't access Help or tips and tricks in Elements 10. When I do Adobe Air pops up and I have to agree to the license terms. After I agree, nothing happens.
Photo of Karl Stoecker

Karl Stoecker

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Karl: sorry to hear about your difficulties. Can you make sure you have the latest version of AIR installed? To do so, please visit this page on

If your version of AIR is up-to-date and this still does not resolve the issue, please follow the instructions outlined here: